Wax melts are small, highly fragrant pieces of wax that are melted in a warmer to release their scent. They are a safer alternative to candles, as they do not require an open flame. Simply place a wax melt in a wax warmer and enjoy the fragrance!

To use a wax melt, place it in the dish of a wax warmer, turn on the warmer, and allow the wax to melt. As it melts, it will release fragrance into the air. You can use a single piece or break them into smaller pieces depending on your preference. When you're done, turn off the warmer and allow the wax to cool and harden.

The duration of fragrance depends on the size of the wax melt and how often you use it. On average, a single wax melt can last anywhere from 6 to 12 hours of use. However, the scent may become lighter with each use. You can use the wax melt until the fragrance fades, then dispose of it and replace it with a new one.

Due to the nature of our products, we cannot accept returns or exchanges for used (melted) or unused wax melts or related products. We can, however, issue a refund or replacement if your item is defective or damaged upon arrival. Please refer to our Refund Policy for more details.

Order processing typically takes 1-2 business days. Shipping times depend on the carriers once your purchase is handed over. Once your order is shipped, you’ll receive a tracking number to monitor the progress. Typical shipping times are 5-7 business days.

Store your wax melts in a cool, dry place away from direct sunlight or heat sources. Keeping them in their original packaging can help maintain their fragrance and prevent them from becoming brittle.

Currently, we do not offer customization for individual wax melts. However, we do offer seasonal or themed collections, and we may expand our product options in the future. Stay tuned to our website for updates!