Shipping Policy
Effective Date: March 2nd 2025
Thank you for shopping with Copper & Co. We strive to provide you with a seamless and efficient shipping experience. This Shipping Policy outlines the terms and conditions for shipping on our website.
Processing Time
All orders are processed within [1-2 business days]. Orders are processed and shipped on business days, which are Monday through Friday, excluding weekends and holidays. Please allow extra time for orders placed during peak seasons or promotions.
Shipping Methods and Delivery Times
We offer several shipping methods for your convenience. Estimated delivery times vary based on the shipping method you select at checkout, as well as your location. Below are the general shipping methods and estimated delivery times:
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Standard Shipping: [Insert estimated delivery time, e.g., 5-7 business days]
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Expedited Shipping: [Insert estimated delivery time, e.g., 2-3 business days]
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Overnight Shipping: [Insert estimated delivery time, e.g., 1 business day]
Please note that delivery times are estimates and are not guaranteed. Weather conditions, carrier delays, or other unforeseen circumstances may affect delivery.
Shipping Rates
Shipping costs are calculated at checkout based on your location, selected shipping method, and order size. We offer [free shipping, discounts, or flat-rate shipping] for orders over [****] (if applicable).
Shipping Restrictions
We currently only ship within the continental united states. Unfortunately, we do not ship overseas.
Once your order has been shipped, you will receive a tracking number via email. You can track your order through the carrier’s website using the provided tracking number. If you have any issues with tracking, please contact us at copperandcowax@gmail.com.
Lost or Damaged Items
We take great care in packaging your items. However, once a package leaves our facility, we are not responsible for any damages or losses during transit. If your order is lost or damaged during shipping, please contact the carrier directly to file a claim. If you experience issues with your order, please reach out to our customer service team, and we will do our best to assist you.
Address Accuracy
Please ensure that your shipping address is correct at the time of checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses. If you notice an error in your shipping information after placing your order, please contact us immediately at copperandcowax@gmail.com to correct it.
International Shipping
For international orders, the customer is responsible for any customs fees, taxes, or import duties that may apply. We are not responsible for delays caused by customs processing or other regulations in your country. We currently do not ship overseas. If this becomes a need we will then evaluate and make necessary changes
Changes to Shipping Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page, and the updated policy will include the "Effective Date" at the top. Please review this policy periodically to stay informed of any changes.
Contact Us
If you have any questions about our shipping policy or your order, please feel free to contact us at:
Copper & Co
copperandcowax@gmail.com